Refund policy
Refund Policy
Because our products are digital goods delivered instantly upon purchase, all sales are final once the download has been accessed.
Exceptions — we will happily replace or refund your purchase if:
- The file is corrupted or fails to open
- You received the wrong set due to a checkout or system error
- A technical issue on our end prevented delivery
To request a resolution: Contact us at press1two@gmail.com within 14 days of purchase, including your order number and a description of the issue.
Not eligible for refund:
- Change of mind after download
- Buyer's remorse unrelated to a technical issue
- Requests made after the file has been successfully downloaded and used